svn commit: r39486 - head/en_US.ISO8859-1/articles/problem-reports
Eitan Adler
eadler at FreeBSD.org
Sun Sep 2 02:59:41 UTC 2012
Author: eadler (src,ports committer)
Date: Sun Sep 2 02:59:41 2012
New Revision: 39486
URL: http://svn.freebsd.org/changeset/doc/39486
Log:
Move priority and severity into the "email template only section"
Approved by: wblock
Modified:
head/en_US.ISO8859-1/articles/problem-reports/article.sgml
Modified: head/en_US.ISO8859-1/articles/problem-reports/article.sgml
==============================================================================
--- head/en_US.ISO8859-1/articles/problem-reports/article.sgml Sat Sep 1 15:01:58 2012 (r39485)
+++ head/en_US.ISO8859-1/articles/problem-reports/article.sgml Sun Sep 2 02:59:41 2012 (r39486)
@@ -646,7 +646,7 @@
adding one or more email addresses to the
<literal>Cc:</literal> header.</para>
- <para>In the email template you will find the following two
+ <para>In the email template only, you will find the following
single-line fields:</para>
<itemizedlist>
@@ -664,6 +664,47 @@
<application>CVSup</application>.</para>
</listitem>
+ <listitem>
+ <para><emphasis>Severity:</emphasis> One of
+ <literal>non-critical</literal>,
+ <literal>serious</literal> or
+ <literal>critical</literal>. Do not overreact; refrain
+ from labeling your problem <literal>critical</literal>
+ unless it really is (e.g. data corruption issues, serious
+ regression from previous functionality in -CURRENT)
+ or <literal>serious</literal> unless
+ it is something that will affect many users (kernel
+ panics or freezes; problems with
+ particular device drivers or system utilities). &os;
+ developers will not necessarily work on your problem faster
+ if you inflate its importance since there are so many other
+ people who have done exactly that — in fact, some
+ developers pay little attention to this field
+ because of this.</para>
+
+ <note>
+ <para>Major security problems should <emphasis>not</emphasis>
+ be filed in GNATS, because all GNATS information is public
+ knowledge. Please send such problems in private email to
+ &a.security-officer;.</para>
+ </note>
+ </listitem>
+
+ <listitem>
+ <para><emphasis>Priority:</emphasis> One of
+ <literal>low</literal>, <literal>medium</literal> or
+ <literal>high</literal>. <literal>high</literal> should
+ be reserved for problems that will affect practically
+ every user of &os; and <literal>medium</literal> for
+ something that will affect many users.</para>
+
+ <note>
+ <para>This field has become so widely abused that it is
+ almost completely meaningless.</para>
+ </note>
+ </listitem>
+
+
</itemizedlist>
<para>The next section describes fields that are common to both
@@ -715,46 +756,6 @@
</listitem>
<listitem>
- <para><emphasis>Severity:</emphasis> One of
- <literal>non-critical</literal>,
- <literal>serious</literal> or
- <literal>critical</literal>. Do not overreact; refrain
- from labeling your problem <literal>critical</literal>
- unless it really is (e.g. data corruption issues, serious
- regression from previous functionality in -CURRENT)
- or <literal>serious</literal> unless
- it is something that will affect many users (kernel
- panics or freezes; problems with
- particular device drivers or system utilities). &os;
- developers will not necessarily work on your problem faster
- if you inflate its importance since there are so many other
- people who have done exactly that — in fact, some
- developers pay little attention to this field
- because of this.</para>
-
- <note>
- <para>Major security problems should <emphasis>not</emphasis>
- be filed in GNATS, because all GNATS information is public
- knowledge. Please send such problems in private email to
- &a.security-officer;.</para>
- </note>
- </listitem>
-
- <listitem>
- <para><emphasis>Priority:</emphasis> One of
- <literal>low</literal>, <literal>medium</literal> or
- <literal>high</literal>. <literal>high</literal> should
- be reserved for problems that will affect practically
- every user of &os; and <literal>medium</literal> for
- something that will affect many users.</para>
-
- <note>
- <para>This field has become so widely abused that it is
- almost completely meaningless.</para>
- </note>
- </listitem>
-
- <listitem>
<para><emphasis>Category:</emphasis> Choose an appropriate
category.</para>
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