Promise SATA controller issues...

Tue Apr 26 19:09:12 UTC 2011

Greetings all,

I have a Promise PDC40718 SATA300 controller running on a box from
8.0-Release since now now on 8.2-Stable 8.2-STABLE FreeBSD 8.2-STABLE #3:
Thu Apr 21 15:23:08 EEST 2011. The controller is in jbod mode with 3 WD
drives in Raidz1.

ad6: 610480MB <WDC WD6401AALS-00J7B1 05.00K05> at ata3-master UDMA100 SATA
3Gb/s
ad8: 610480MB <WDC WD6402AAEX-00Y9A0 05.01D05> at ata4-master UDMA100 SATA
3Gb/s
ad10: 610480MB <WDC WD6401AALS-00J7B1 05.00K05> at ata5-master UDMA100 SATA
3Gb/s

Today the box became unresponsive so I had to do a hard reset. From
/var/log/messages:

Apr 25 22:08:35 hp kernel: ata4: SIGNATURE: ffffffff
Apr 25 22:08:35 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:35 hp kernel: ata4: error issuing SETFEATURES SET TRANSFER MODE
command
Apr 25 22:08:35 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:35 hp kernel: ata4: error issuing SETFEATURES ENABLE RCACHE
command
Apr 25 22:08:35 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:35 hp kernel: ata4: error issuing SETFEATURES ENABLE WCACHE
command
Apr 25 22:08:35 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:35 hp kernel: ata4: error issuing SET_MULTI command
Apr 25 22:08:41 hp kernel: ata4: SIGNATURE: ffffffff
Apr 25 22:08:41 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:41 hp kernel: ata4: error issuing SETFEATURES SET TRANSFER MODE
command
Apr 25 22:08:41 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:41 hp kernel: ata4: error issuing SETFEATURES ENABLE RCACHE
command
Apr 25 22:08:41 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:41 hp kernel: ata4: error issuing SETFEATURES ENABLE WCACHE
command
Apr 25 22:08:41 hp kernel: ata4: timeout waiting to issue command
Apr 25 22:08:41 hp kernel: ata4: error issuing SET_MULTI command
Apr 25 22:08:44 hp kernel: ata4: SIGNATURE: ffffffff
Apr 25 22:08:44 hp kernel: ata4: timeout waiting to issue command
 .......

Apr 26 20:18:41 hp smartd[1049]: Device: /dev/ad8, failed to read SMART
Attribute Data
Apr 26 20:18:42 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:42 hp kernel: ata4: error issuing SMART command
Apr 26 20:18:47 hp kernel: ata4: SIGNATURE: ffffffff
Apr 26 20:18:47 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:47 hp kernel: ata4: error issuing SETFEATURES SET TRANSFER MODE
command
Apr 26 20:18:47 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:47 hp kernel: ata4: error issuing SETFEATURES ENABLE RCACHE
command
Apr 26 20:18:47 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:47 hp kernel: ata4: error issuing SETFEATURES ENABLE WCACHE
command
Apr 26 20:18:47 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:47 hp kernel: ata4: error issuing SET_MULTI command
Apr 26 20:18:48 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:48 hp kernel: ata4: error issuing SMART command
Apr 26 20:18:54 hp kernel: ata4: SIGNATURE: ffffffff
Apr 26 20:18:54 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:54 hp kernel: ata4: error issuing SETFEATURES SET TRANSFER MODE
command
Apr 26 20:18:54 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:54 hp kernel: ata4: error issuing SETFEATURES ENABLE RCACHE
command
Apr 26 20:18:54 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:54 hp kernel: ata4: error issuing SETFEATURES ENABLE WCACHE
command
Apr 26 20:18:54 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:18:54 hp kernel: ata4: error issuing SET_MULTI command
Apr 26 20:47:49 hp kernel: ata4: SIGNATURE: ffffffff
Apr 26 20:47:49 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:47:49 hp kernel: ata4: error issuing SETFEATURES SET TRANSFER MODE
command
Apr 26 20:47:49 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:47:49 hp kernel: ata4: error issuing SETFEATURES ENABLE RCACHE
command
Apr 26 20:47:49 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:47:49 hp kernel: ata4: error issuing SETFEATURES ENABLE WCACHE
command
Apr 26 20:47:49 hp kernel: ata4: timeout waiting to issue command
Apr 26 20:47:49 hp kernel: ata4: error issuing SET_MULTI command
Apr 26 20:47:49 hp kernel: ad8: TIMEOUT - READ_DMA retrying (1 retry left)
LBA=216798592

It appears from the logs that the problem lasted for a full day! However,
after the reboot the drive did not perform any resilver and no data loss
occurred.
I have scrubbed my pool successfully and run smartmon tests also.

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)
LBA_of_first_error
# 1  Short offline       Completed without error       00%      1466
-

It doesn't appear to be a drive issue so I was wondering if the recent
changes in controllers that appeared a few days ago might be related.

Thanks

-- 
George Kontostanos
aisecure.net <http://www.aisecure.net>