Making sense of error codes
Mike Neimoyer
mike at summersault.com
Thu May 5 16:22:54 UTC 2011
Good morning, all.
First post to the group, and I'm a bit of a newbie in general, so please
be gentle. :) I'll provide as much information as I know how to, and if
there's more you need, please let me know and I'll do my best! Thanks.
Recently, I've had a tape library's autoloader stop being recognized.
It was working just fine, and then the backup software (amanda) began
reporting errors that it couldn't communicate. No changes were made to
the system and it had run a backup earlier that morning successfully.
Multiple attempts to re-establish communications failed, checked all
cables, verified that the system saw the device by "camcontrol devlist"
(it did, but the unit was listed simply as "pass3" instead of the usual
"ch0,pass3"). Was eventually told to shutdown and powercycle both
units, but without success.
Basics:
FreeBSD 6.1-RELEASE
Dell Powervault 124t via SCSI
Checking the /var/log/messages file, after the I see:
May 2 16:44:24 jazz kernel: sa0 at ahc1 bus 0 target 12 lun 0
May 2 16:44:24 jazz kernel: sa0: <CERTANCE ULTRIUM 2 1914> Removable
Sequential Access SCSI-3 device
May 2 16:44:24 jazz kernel: sa0: 160.000MB/s transfers (80.000MHz,
offset 127, 16bit)
May 2 16:44:24 jazz kernel: (ch0:ahc1:0:12:1): MODE SENSE(06). CDB: 1a
20 1d 0 20 0
May 2 16:44:24 jazz kernel: (ch0:ahc1:0:12:1): HARDWARE FAILURE asc:40,84
May 2 16:44:24 jazz kernel: (ch0:ahc1:0:12:1): (null)
May 2 16:44:24 jazz kernel: (ch0:ahc1:0:12:1): fatal error, failed to
attach to device
May 2 16:44:24 jazz kernel: (ch0:ahc1:0:12:1): lost device
May 2 16:44:24 jazz kernel: (ch0:ahc1:0:12:1): removing device entry
So, there is a hardware failure somewhere, but I am not sure how to
determine if it's the internal card or the external tape library unit
itself (in a perfect world, I'd have another tape library unit I could
just swap out, but alas.... :) ).
I've tried looking up the ASC (40, 84), but can't seem to find a
agreed-upon meaning for them. I could, quite probably in fact, simply
not be looking in the right place.
Can any kind soul point me in the right direction for figuring this
issue out? Thanks!
Best,
~~Mike
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