3ware 9500 locks up on 6.0-stable!

[Vinod R Kashyap]

On 1/9/06, Alfred Perlstein <alfred at freebsd.org> wrote:
>
> Hello.
>
> I was running a 3ware 9500 controller:
>
> //max> /c0 show driver
> /c0 Driver Version = 3.50.00.016
>
> //max> /c0 show model
> /c0 Model = 9500S-4LP
>
> //max> /c0 show firmware
> /c0 Firmware Version = FE9X 2.06.00.009
>
> //max> /c0 show bios
> /c0 Bios Version = BE9X 2.03.01.051
>
> I recently upgraded it to 6.x and experienced many hard lockups.
>
> What I see in the logs looks like this:
>
> Jan  9 13:14:50 max kernel: (da0:twa0:0:0:0): Request Requeued
> Jan  9 13:14:50 max kernel: (da0:twa0:0:0:0): Retrying Command
> Jan  9 13:14:50 max kernel: (da0:twa0:0:0:0): Request Requeued
> Jan  9 13:14:50 max kernel: (da0:twa0:0:0:0): Retrying Command
> Jan  9 13:14:50 max kernel: (da0:twa0:0:0:0): Request Requeued
> Jan  9 13:14:50 max kernel: (da0:twa0:0:0:0): Retrying Command
> Jan  9 13:17:25 max kernel: twa0: INFO: (0x04: 0x000c): Initialize
> started: unit=0
>
> Under FreeBSD 6.0 is seems to lock up shortly after the "Initialize
> started" message.
>
> Under 5.4 I get more of these messages:
> Jan  9 13:18:27 max kernel: (da0:twa0:0:0:0): Request Requeued
> Jan  9 13:18:27 max kernel: (da0:twa0:0:0:0): Retrying Command
> Jan  9 13:18:42 max kernel: (da0:twa0:0:0:0): Request Requeued
> Jan  9 13:18:42 max kernel: (da0:twa0:0:0:0): Retrying Command
> ...


These messages are normal under heavy loads if you have bootverbose on,
and should not cause any lockups.  You might want to turn bootverbose off
if you are seeing a lot of these.  You seem to be using a 5.x driver version
(3.50.xx.xxx) on 6.0.  You might want to move to a 6.x version (3.60.xx.xxx
).

I have moved out of maintaining the 3ware driver.  Please contact 3ware
Support if you have problems.

And things seem fine... for now... there is currently a rebuild
> and it's 12% complete.
>
> Additionally it seems that under FreeBSD 5.4 and 6.0 the 3dm web
> tool does not function.


3dm should work both on 5.4 & 6.0.  Contact 3ware Support if you have
problems.

Anyhow, I would love to be of help to get this resolved so that
> 3ware works on 6.x.  I can make time in late evenings EST (after 5
> or 6 PM) to run any diagnostics or patches.
>
> Please let me know!
>
> thank you,
> --
> - Alfred Perlstein
>