aci79xx driver problem

nihaopaul nihaopaul at hotmail.com
Sat Sep 20 09:32:36 PDT 2003


Maxtor atlas 10k iv 36gb driveswhen i contacted them about this the other day this is what they replied me.
will be very intrested if you can firmware from them.

paul

//979//Nan-Suzhou-Road//Space-301//Shanghai//200001//PRC//Office//(86)-21//6360-5418//Fax//(86)-21//6350-7147//mp//130.2329.1471//paul at chaos-studio.com//
----- Original Message ----- 
From: Maxtor Support 
To: paul at chaos-studio.com 
Sent: Tuesday, September 16, 2003 11:59 PM
Subject: Maxtor atlas 10k iv 36gb drives [Incident: 030916-000056]


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       Subject 
      Maxtor atlas 10k iv 36gb drives 
        
       Discussion Thread 
       Response (TSAlan44) 09/16/2003 08:59 AM 
      Dear Paul Adams,

      I see, firmware, not BIOS. Unfortunately we do not have any firmware upgrades for this drive either. I'm sorry about that.

      If you have any additional information, please let me know.

      Thank you,

      Alan TS44
      1-(800)-2-MAXTOR (voice)
      353 1 204 1111 (International)
      http://www.Maxtor.com (web)
      http://www.MaxStore.com (shop) 
       Response (TSAlan44) 09/16/2003 08:54 AM 
      Dear Paul Adams,

      A BIOS upgrade is not something we provide. The BIOS resides on the controller that you are using, the AIC 7902 controller. You would go through them to obtain the BIOS upgrade.

      If you have any additional questions, please let me know.

      Thank you,

      Alan TS44
      1-(800)-2-MAXTOR (voice)
      353 1 204 1111 (International)
      http://www.Maxtor.com (web)
      http://www.MaxStore.com (shop) 
       Customer 09/16/2003 08:52 AM 
      i mean firmware not bios 
        

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Maxtor Corporation
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