Problems Connecting Laptop To Modem

[Erich Dollansky]

Hi,

can you post the output of

ifconfig

as the first step?

Erich


On Tue, 12 Jun 2018 16:39:11 +0000
B J <va6bmj at gmail.com> wrote:

> I have several computers connected to my Internet service, though not
> all at once.  One is an old iMac with an outdated version of OS X.  i
> also have two towers that run FreeBSD/Mate and a laptop that has
> FreeBSD/Xfce.
> 
> A few weeks ago, the router I had malfunctioned and I got a Cisco
> modem/router from my ISP.  All of my machines could connect to the
> Internet through it, but the signal wasn't very robust.  The slightest
> disturbance to the system, such as shutting down one of the computers,
> would result in the loss of that signal.
> 
> i went back to my ISP and exchanged that unit for one made by Arris.
> I can add or remove computers from it without any problems except for
> the laptop.  It can't seem to connect to it, at least when it's
> running FreeBSD/Xfce
> 
> For example, I tried:
> 
> service netif restart
> 
> followed by pinging a website, but that didn't work.
> 
> The Ethernet connector appears to be good.  I tested it when I booted
> the machine using a live CD version of an old openSUSE distro that I
> happened to have on hand.
> 
> I'm not sure what I should try next.  Does anyone have any
> suggestions?  I could, of course, contact my ISP, but its staff,
> apparently, isn't given any training on Linux and, presumably, Unix
> systems.
> 
> To be honest, it's not all that important if I can't use the laptop
> right now as I've got the two tower machines.  The laptop is more of a
> convenience than anything else.
> 
> By the way, the only reason I've got Xfce on it is because it
> couldn't run Mate.
> 
> Thanks.
> 
> B. M. Jatzeck
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