cups problems on 10.3 release both Epson and HP

[Gary Aitken]

On 11/06/16 04:14, Tijl Coosemans wrote:
> On Sat, 5 Nov 2016 21:18:17 -0600 Gary Aitken
> <freebsd at dreamchaser.org> wrote:
>> On 11/05/16 16:37, Tijl Coosemans wrote:
>>> On Sat, 5 Nov 2016 12:58:12 -0600 Gary Aitken
>>> <freebsd at dreamchaser.org> wrote:
>>>> Is anyone successfully using cups on 10.3? I was using version
>>>> 2.0.3 of cups on 9.2 ok, but after installing 10.3 and cups
>>>> 2.2.1 neither my Epson 3880 nor HP Officejet Pro 8500 works. 
>>>> Both of the printers are installed as networked printers, using
>>>> the socket://...:9100 interface.
>>>> 
>>>> From the web interface to cups, if I ask for the Epson to print
>>>> its self-test page, the printer activates and the green light
>>>> above the power button starts blinking, and never quits
>>>> blinking -- it's as if the printer is perpetually busy.  I
>>>> have to turn it off and on to reset it. For the HP, I get a
>>>> page that says something to the effect that if you can read 
>>>> this page you are using the wrong driver.
>>>> 
>>>> I tried all of the epson 3880 drivers listed in the cups
>>>> drop-down, plus the 4600 one; there was no driver for the
>>>> officejet pro 8500 listed so I tried using a different one
>>>> (which had worked under cups 2.0.3 on 9.2) and also the one in
>>>> the gutenprint 5.2.10 installation.
>>>> 
>>>> ideas?
>>> 
>>> Did you install print/cups-filters?
>> 
>> I had other foomatic filters installed which conflicted; just
>> uninstalled that stuff and installed print/cups-filters, with no
>> change in behavior.
>> 
>> If it's of any help, the HP prints out:
>> 
>> %! userdict dup(\004)cvn{}put  (\004\004)cvn{}put
>> 
>> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
>>
>> 
%%%% If you can read this, you are using the wrong driver for your printer. %%%%
>> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
>>
>>
>> 
Epson still wakes up and sits there waiting for something to finish being sent,
>> I think.
> 
> Did you restart cupsd after installing cups-filters: service cupsd
> restart

Yes

> In /usr/local/etc/cups are there any differences between
> cups-files.conf and cups-files.conf.sample, cupsd.conf and
> cupsd.conf.sample or snmp.conf and snmp.conf.sample?  It's best to
> stop cupsd before making any changes to these files: service cupsd
> stop

no, they haven't been tweaked

> For the HP printer there's official support in print/hplip, but the
> generic PCL driver included with CUPS probably works too.

I have also installed print/hplip and print/hplip-plugin and restarted
cupsd.

/var/log/cups/error_log contains the following when I try to print to the
HP:

HP_Officejet_Pro_8500_A909g: File \"/usr/local/libexec/cups/filter/foomatic-rip-hplip\" not available: No such file or directory

That message also shows up in the cups web interface in the Status column
for the HP printer; the Epson printer says "Idle"

In /usr/local/libexec/cups/filters there is a foomatic-rip but no 
foomatic-rip-hplip.  Where is that supposed to come from?  I would have 
guessed print/hplip, but I have that installed.  Is it necessary to clean 
out everything somehow and reinstall cups and the other related ports all 
at once in order to get the correct supporting files?

> For the Epson printer you'll probably need print/gutenprint-cups.

I added that as well and it still hangs.