Changing cards in a reader (next step??)

[hoe-waa at hawaii.rr.com]

Aloha

I need to know where to go next. I have originated two previous threads
regarding this problem. 

http://lists.freebsd.org/pipermail/freebsd-questions/2004-June/050819.html
http://lists.freebsd.org/pipermail/freebsd-questions/2004-July/053047.html

I have followed all suggestions and responded with the output of my attemps. 
The problem remains unresolved. I have also requested that if anyone has this
working *properly* to respond but no one did.

Can I *assume* that this is a bug? Is the next step filing a bug report?
Being a newbie, can someone steer me in the right direction to file a bug 
report. Is there something else I should do?

Any assistance would be appreciated.

Thank You
Robert