Proper process for reporting bugs

[Bill Moran]

My apoligies to the list for feeding the Troll.  I didn't realize it until
this post.  I'll stop.

Joe Rhett wrote:
> On Mon, Apr 26, 2004 at 01:54:11PM -0400, Bill Moran wrote:
> 
>>It appears as if the major problem is simply a communication difficulty.
>>
>>I did not mean that this is the wrong forum for discussing PRs, patches and
>>fixes.
>>
>>I meant that this is the wrong forum for discussing policy, and whether or
>>not you think FreeBSD is a good project or not.  Those kind of posts belong
>>on Slashdot or similar.
> 
>  
> I have NEVER in any form stated any opinion about FreeBSD itself, other
> than that I liked the changes in the boot process.
> 
> 
>>This forum is for taking the FreeBSD project forward.  I understand if you
>>don't have time to craft well-written PRs with patches, but (unfortunately)
>>myself and most others are in that same situation.  As a result, PRs
>>without patches are likely to be ignored - NOT because we don't like you
>>or we don't like the idea, or we are Nazi whackos ... but simply because
>>we don't have the time to fix it either.
> 
>  
> I have never stated that I wouldn't submit PRs or that I wouldn't provide
> patches.  I was following the guidelines.  Again, section 3 "Preparation"
> which explicitly states that they should be brought up on the mailing lists
> first. 
> 
> 
>>>For which I have gotten sarcastic responses and insults.
>>
>>I'm sorry ... I may have missed some posts, but so far the only sarcasm and
>>insults I've seen have come from you and been directed at the FreeBSD
>>project as a whole.  For example:
>>
>>"So from this point forward I'll keep my comments to myself, instead of
>>going out of my way to bring things to the attention of those that can fix
>>them.  Didn't realize FreeBSD doesn't care about those things, but I've
>>certainly gotten that impression direct and clear over the last few days."
> 
> 
> There is no sarcasm in there.  It is all stated fact, and I never meant to
> imply anything other than what I said.  And no insults either.  There is a
> single stated direction for me, and a mention that I had gotten an impression.
> 
> Nothing compared to the barrage of personal insults I have received.
> 
> 
>>>The maturity
>>>level of responses I have received leaves much to be desired.
>>
>>Again ... the only immature responses I've seen so far have been yours.
> 
> 
> Then you aren't looking.  I'm also tired of wasting my time.
> 
> 
>>understand that you're frustrated ... so am I.  I have a list of things so
>>long that need done that I'll never get to most of them, and it's
>>frustrating to me.  The fact that I have to take time to try to cool down
>>this argument (when I should be fixing a problem with phppdflib) is even
>>more frustrating.
> 
>  
> Trust me.  I've got half a dozen patches here that haven't even been
> discussed, and instead of doing anything productive I'm having to deal with
> people insulting me for things I have never said or implied.
> 
> 
>>Please don't make it a waste of my time by being nothing more than a Troll.
>>I've gone out of my way in the past to help a frustrated newcomer only to
>>find out that the newcomer was completely unreasonable.
> 
> 
> I have not been unreasonable.  I have repeatedly followed up on every
> single 
> 
> 
>>Stop.  Take a deep breath.  Now consider the following:
>>1) What you're asking for may seem reasonable to you, but may not be at
>>   the top of everyone elses list.  Just because it seems like a good
>>   idea to you doesn't mean it does to everyone else.  This why salesmen
>>   get paid so much, because they're good at convincing people of things.
> 
> 
> Sure, I would happily consider this if a single person had argued
> against the changes I've suggested.  Nobody has argued about the validity
> of the changes, instead they've just insulted me or assumed that I would
> disagree with the changes they would make and then insulted me for that.
> 
> 
>>2) If someone _did_ respond to you with sarcasm and insult, then you're
>>   not helping anything by responding in like kind.  If you really care
>>   about improving things, you'll ignore those responses and focus on
>>   something constructive (like posts that aren't insult and sarcasm)
> 
> 
> I have never resorted to personal attacks on people, nor have I suggested
> that anyone else go away.
> 
> 
>>3) If you continue with this thread in the tone that you're taking, you're
>>   likely to inspire continued insults and sarcasm, which will waste a
>>   lot of everyone's time, and eventually get you banned from the mailing
>>   list.
> 
>  
> <shrug>  Given that you seem to persist in claiming that I am doing
> something wrong, when I have done nothing other than follow the submission
> guidelines for PRs and then receive a barrage of attacks...
> 
> I see no other useful action than to remove myself from this list.
> 


-- 
Bill Moran
Potential Technologies
http://www.potentialtech.com