Changed ISP now can't get to websites / traceroute

Stacey Roberts stacey at vickiandstacey.com
Tue Jul 8 11:05:43 PDT 2003


Hello,

On Tue, 2003-07-08 at 15:38, Sten Daniel Sørsdal wrote:
> > The thing is,
> > now that I've got this new ISP (Zen - 8 static IP's), I find 
> > that there
> > are sites that I am not able to get (browse) to, most concerning is
> > www.freebsdforums.org. Ever since I've got this new ADSL account, not
> > for hell nor high-water can I hit that site, using any browser, using
> > any OS (FreeBSD, RH £inux or MS Win2K Pro / XP) at home.
> 
> There could be a hundred reasons as to why you dont reach 
> www.freebsdforums.org.
> 
> _Might_ be an MTU problem somewhere upstream, if ICMP is filtered this 
> is definitly a bigger problem. Does ping work? If they also filter UDP 
> as you mention (fbsd traceroute not working) I'd suggest you talk to 
> your ISP and find out exactly what they are filtering.
> 
At the moment, "ping" works as I can ping wwwfreebsd.org:
$ ping www.freebsd.org
PING www.freebsd.org (216.136.204.117): 56 data bytes
64 bytes from 216.136.204.117: icmp_seq=0 ttl=45 time=183.653 ms
64 bytes from 216.136.204.117: icmp_seq=1 ttl=45 time=171.993 ms
64 bytes from 216.136.204.117: icmp_seq=2 ttl=45 time=172.027 ms
^C
--- www.freebsd.org ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/stddev = 171.993/175.891/183.653/5.489 ms
$

However, not freebsdforums:
$ ping www.freebsdforums.org
PING vail.edry.com (207.174.189.161): 56 data bytes
^C
--- vail.edry.com ping statistics ---
29 packets transmitted, 0 packets received, 100% packet loss
$

I've already emailed my ISP about these very points and concerns - I'm
not holding my breath..,

> Are those 8 static IP's public or private? If they start with
> 192.168.x.x, 10.x.x.x, 172.16.x.x through 172.16.31.x.x
> they must be NATed and it is their NAT configuration that blocks the 
> traceroute.
> 

Public.

> Contact the ISP!
> 

On 8 separate occassions.., spoke to 8 separate tech support guys..,
with 8 differnet views on what the problem is :-(

Thanks for the reply.

Regards,

Stacey

> - Sten
-- 
Stacey Roberts
B.Sc (HONS) Computer Science

Web: www.vickiandstacey.com




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