customer support ticket and tracking software

[Clement Laforet]

On Mon, 7 Jul 2003 12:47:03 -0800
"admin" <admin2 at enabled.com> wrote:

> can somebody recommend customer support tracking software - giving each
> support email and Phone call a case number and allowing multiple users to
> track and add to the progress of a support issue.
> 
> any ideas here?

Double Choco Latte maybe...
http://dcl.sourceforge.net/