[Bug 205696] multimedia/plexmediaserver localmedia agent fails when reading subtitles containing UTF-8 characters

[bugzilla-noreply at freebsd.org]

https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=205696

            Bug ID: 205696
           Summary: multimedia/plexmediaserver localmedia agent fails when
                    reading subtitles containing UTF-8 characters
           Product: Ports & Packages
           Version: Latest
          Hardware: Any
                OS: Any
            Status: New
          Severity: Affects Many People
          Priority: ---
         Component: Individual Port(s)
          Assignee: feld at FreeBSD.org
          Reporter: freebsd at ettinsmoor.net
             Flags: maintainer-feedback?(feld at FreeBSD.org)
          Assignee: feld at FreeBSD.org

The out-of-the-box configuration of Plex on FreeBSD causes the localmedia agent
to barf when trying to read subtitles containing Unicode characters.  In
"/usr/local/plexdata/Plex Media Server/Library/Logs/PMS Plugin
Logs/com.plexapp.agents.localmedia.log" you get something like:

CRITICAL (agentkit:1057) - Exception in the update function of agent named
'Local Media Assets (Movies)', called with guid
'com.plexapp.agents.imdb://tt1617661?lang=en' (most recent call last):
  File
"bundles-release/Framework.bundle-dist/Contents/Resources/Versions/2/Python/Framework/api/agentkit.py",
line 1055, in _update
  File
"/usr/local/share/plexmediaserver/Resources/Plug-ins-f38ac80/LocalMedia.bundle/Contents/Code/__init__.py",
line 56, in update
    localmedia.findSubtitles(part)
  File
"/usr/local/share/plexmediaserver/Resources/Plug-ins-f38ac80/LocalMedia.bundle/Contents/Code/localmedia.py",
line 260, in findSubtitles
    if os.path.isfile(os.path.join(path, file_path_listing)):
  File
"/usr/local/share/plexmediaserver/Resources/Python/lib/python2.7/genericpath.py",
line 29, in isfile
    st = os.stat(path)
UnicodeEncodeError: 'ascii' codec can't encode characters in position 43-44:
ordinal not in range(128)

This can be fixed by editing the startup script
"/usr/local/etc/rc.d/plexmediaserver", changing the lines:

export LC_ALL="C"
export LANG="C"

to

export LC_ALL="en_US.UTF-8"
export LANG="en_US.UTF-8"

This fix is described in the Plex forums here:
https://forums.plex.tv/discussion/comment/780533/#Comment_780533

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