ports/99792: New Port: www/otrs Open Ticket Request System
Nick Barkas
snb at threerings.net
Tue Jul 4 22:10:19 UTC 2006
>Number: 99792
>Category: ports
>Synopsis: New Port: www/otrs Open Ticket Request System
>Confidential: no
>Severity: non-critical
>Priority: low
>Responsible: freebsd-ports-bugs
>State: open
>Quarter:
>Keywords:
>Date-Required:
>Class: change-request
>Submitter-Id: current-users
>Arrival-Date: Tue Jul 04 22:10:17 GMT 2006
>Closed-Date:
>Last-Modified:
>Originator: Nick Barkas
>Release: FreeBSD 5.4-RELEASE-p13 i386
>Organization:
Three Rings Design
>Environment:
System: FreeBSD mail.earth.threerings.net 5.4-RELEASE-p13 FreeBSD 5.4-RELEASE-p13 #10: Wed Apr 5 22:48:55 PDT 2006 root at mail.earth.threerings.net:/usr/obj/usr/src/sys/GENERIC i386
>Description:
OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.
WWW: http://otrs.org/
>How-To-Repeat:
>Fix:
# This is a shell archive. Save it in a file, remove anything before
# this line, and then unpack it by entering "sh file". Note, it may
# create directories; files and directories will be owned by you and
# have default permissions.
#
# This archive contains:
#
# otrs/
# otrs/distinfo
# otrs/files
# otrs/files/patch-bin-SetPermissions.sh
# otrs/files/pkg-install.in
# otrs/Makefile
# otrs/pkg-descr
# otrs/pkg-message
# otrs/pkg-plist
#
echo c - otrs/
mkdir -p otrs/ > /dev/null 2>&1
echo x - otrs/distinfo
sed 's/^X//' >otrs/distinfo << 'END-of-otrs/distinfo'
XMD5 (otrs-2.0.4-01.tar.gz) = 8ac570f1b0ff6c0a6c7604d409d7b225
XSHA256 (otrs-2.0.4-01.tar.gz) = 3173df395bc10b6badf08562626f1f376dda65f0cf1b1c6a0a6c50844749221b
XSIZE (otrs-2.0.4-01.tar.gz) = 11800464
END-of-otrs/distinfo
echo c - otrs/files
mkdir -p otrs/files > /dev/null 2>&1
echo x - otrs/files/patch-bin-SetPermissions.sh
sed 's/^X//' >otrs/files/patch-bin-SetPermissions.sh << 'END-of-otrs/files/patch-bin-SetPermissions.sh'
X--- bin/SetPermissions.sh Tue Jul 4 13:47:02 2006
X+++ bin/SetPermissions.sh Tue Jul 4 13:49:39 2006
X@@ -108,10 +108,11 @@
X chown -R $WEBUSER:$WEBGROUP $OTRSDEST/var/sessions/
X
X # set the var/log/TicketCounter.log file to OTRS and webserver user
X-echo "touch && chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log"
X-touch $OTRSDEST/var/log/TicketCounter.log
X-chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log
X-chmod 664 $OTRSDEST/var/log/TicketCounter.log
X+if test -e $OTRSDEST/var/log/TicketCounter.log; then
X+ echo "chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log"
X+ chown $OTRSUSER:$WEBGROUP $OTRSDEST/var/log/TicketCounter.log
X+ chmod 664 $OTRSDEST/var/log/TicketCounter.log
X+fi
X
X # --
X # bin/*
END-of-otrs/files/patch-bin-SetPermissions.sh
echo x - otrs/files/pkg-install.in
sed 's/^X//' >otrs/files/pkg-install.in << 'END-of-otrs/files/pkg-install.in'
X#!/bin/sh
X# vi:ts=8:sw=8:noexpandtab:
X
Xotrsuser=%%OTRSUSER%%
Xotrsuid=%%OTRSUID%%
Xwwwuser=%%WWWUSER%%
Xwwwgroup=%%WWWGROUP%%
Xotrshome=%%OTRSHOME%%
X
Xif [ "$2" != "POST-INSTALL" ]; then
X exit 0
Xfi
X
Xif ! pw user show -n $wwwuser >/dev/null; then
X echo "User $wwwuser does not exist. Please create it and try again."
X exit 1
Xfi
X
Xif ! pw group show -n $wwwgroup >/dev/null; then
X echo "Group $wwwgroup does not exist. Please create it and try again."
X exit 1
Xfi
X
Xif pw user show -n $otrsuser >/dev/null; then
X if [ `pw user show -n $otrsuser | cut -f9 -d:` != $otrshome ]; then
X echo "User $otrsuser exists, but its home directory is not $otrshome."
X echo "Please change $otrsuser's home directory and try again."
X exit 1
X else
X echo "User $otrsuser already exists. Using existing account."
X $otrshome/bin/SetPermissions.sh $otrshome $otrsuser $wwwuser $otrsgroup $wwwgroup
X fi
Xelse
X if pw user show -u $otrsuid >/dev/null; then
X echo "UID $otrsuid is already in use, but not for user $otrsuser."
X echo "Please free this UID, or set \$OTRSUID to an available UID and rebuild the port."
X else
X if pw useradd $otrsuser -u $otrsuid -g $wwwgroup -h - \
X -d $otrshome -s /sbin/nologin -c "OTRS User"
X then
X echo "Added user $otrsuser."
X $otrshome/bin/SetPermissions.sh $otrshome $otrsuser $wwwuser $otrsgroup $wwwgroup
X else
X echo "Error adding $otrsuser. Please create the account then try again."
X fi
X fi
Xfi
X
END-of-otrs/files/pkg-install.in
echo x - otrs/Makefile
sed 's/^X//' >otrs/Makefile << 'END-of-otrs/Makefile'
X# vi: ts=8:sw=8:noexpandtab:
X# New ports collection makefile for: otrs
X# Date created: 29 June 2006
X# Whom: Nick Barkas <snb at threerings.net>
X#
X# $FreeBSD$
X#
X
XPORTNAME= otrs
XPORTVERSION= 2.0.4
XCATEGORIES= www
XMASTER_SITES= ftp://ftp.otrs.org/pub/otrs/ \
X ftp://ftp.gwdg.de/pub/misc/otrs/ \
X ftp://ftp.samurai.com/pub/otrs/ \
X http://mirror.xaranet.de/otrs/ \
X http://otrs.mirror.netmonic.com/ \
X http://www.linuxshop.us/otrs/
XDISTNAME= ${PORTNAME}-${PORTVERSION}-01
X
XMAINTAINER= snb at threerings.net
XCOMMENT= Open Ticket Request System
X
XRUN_DEPENDS= ${SITE_PERL}/CGI.pm:${PORTSDIR}/www/p5-CGI.pm \
X ${SITE_PERL}/Date/Parse.pm:${PORTSDIR}/devel/p5-TimeDate \
X ${SITE_PERL}/Date/Pcalc.pm:${PORTSDIR}/devel/p5-Date-Pcalc \
X ${SITE_PERL}/${PERL_ARCH}/DBI.pm:${PORTSDIR}/databases/p5-DBI \
X ${SITE_PERL}/${PERL_ARCH}/Digest/MD5.pm:${PORTSDIR}/security/p5-Digest-MD5 \
X ${SITE_PERL}/LWP.pm:${PORTSDIR}/www/p5-libwww \
X ${SITE_PERL}/${PERL_ARCH}/Net/DNS.pm:${PORTSDIR}/dns/p5-Net-DNS \
X ${SITE_PERL}/${PERL_ARCH}/XML/Parser.pm:${PORTSDIR}/textproc/p5-XML-Parser \
X ${SITE_PERL}/MIME/Tools.pm:${PORTSDIR}/mail/p5-MIME-Tools \
X ${SITE_PERL}/Authen/SASL.pm:${PORTSDIR}/security/p5-Authen-SASL
X
XUSE_PERL5= yes
XNO_BUILD= yes
XWRKSRC= ${WRKDIR}/${PORTNAME}
XPKGMESSAGE= ${WRKDIR}/pkg-message
X
XOTRSUSER?= otrs
XOTRSUID?= 117
XWWWUSER?= www
XWWWGROUP?= www
XOTRSDIR?= www/otrs
XOTRSHOME= ${PREFIX}/${OTRSDIR}
XSUB_FILES= pkg-install
XSUB_LIST+= OTRSUSER=${OTRSUSER} OTRSUID=${OTRSUID} OTRSHOME=${OTRSHOME} \
X WWWUSER=${WWWUSER} WWWGROUP=${WWWGROUP}
XPLIST_SUB= OTRSDIR=${OTRSDIR}
X
XOPTIONS= MYSQL "MySQL database support" on \
X PGSQL "PostgreSQL database support" off \
X LDAP "LDAP support" on \
X STATS "Statistics support" on
X
X.if !defined(WITHOUT_MYSQL)
XUSE_MYSQL= yes
XRUN_DEPENDS+= ${SITE_PERL}/${PERL_ARCH}/DBD/mysql.pm:${PORTSDIR}/databases/p5-DBD-mysql
X.endif
X
X.if defined(WITH_PGSQL)
XUSE_PGSQL= yes
XRUN_DEPENDS+= ${SITE_PERL}/${PERL_ARCH}/DBD/Pg.pm:${PORTSDIR}/databases/p5-DBD-Pg
X.endif
X
X.if !defined(WITHOUT_LDAP)
XUSE_OPENLDAP= yes
XRUN_DEPENDS+= ${SITE_PERL}/Net/LDAP.pm:${PORTSDIR}/net/p5-perl-ldap
X.endif
X
X.if !defined(WITHOUT_STATS)
XRUN_DEPENDS+= ${SITE_PERL}/${PERL_ARCH}/GD.pm:${PORTSDIR}/graphics/p5-GD \
X ${SITE_PERL}/GD/Text.pm:${PORTSDIR}/graphics/p5-GD-TextUtil \
X ${SITE_PERL}/GD/Graph.pm:${PORTSDIR}/graphics/p5-GD-Graph
X.endif
X
Xdo-install:
X ${MKDIR} ${OTRSHOME}
X ${CP} -R ${WRKSRC}/Kernel ${OTRSHOME}
X ${RM} -f ${WRKSRC}/bin/SetPermissions.sh.orig
X ${CP} -R ${WRKSRC}/bin ${OTRSHOME}
X ${CP} -R ${WRKSRC}/scripts ${OTRSHOME}
X ${CP} -R ${WRKSRC}/var ${OTRSHOME}
X ${INSTALL_DATA} ${WRKSRC}/.fetchmailrc.dist ${OTRSHOME}
X ${INSTALL_DATA} ${WRKSRC}/.mailfilter.dist ${OTRSHOME}
X ${INSTALL_DATA} ${WRKSRC}/.procmailrc.dist ${OTRSHOME}
X @if [ ! -f ${OTRSHOME}/Kernel/Config.pm ]; then ${CP} -p \
X ${OTRSHOME}/Kernel/Config.pm.dist ${OTRSHOME}/Kernel/Config.pm; fi
X @if [ ! -f ${OTRSHOME}/Kernel/Config/GenericAgent.pm ]; then ${CP} -p \
X ${OTRSHOME}/Kernel/Config/GenericAgent.pm.dist \
X ${OTRSHOME}/Kernel/Config/GenericAgent.pm; fi
X @if [ ! -f ${OTRSHOME}/.procmailrc ]; then ${CP} -p \
X ${OTRSHOME}/.procmailrc.dist ${OTRSHOME}/.procmailrc; fi
X
X.if !defined(NOPORTDOCS)
X ${MKDIR} ${DOCSDIR}
X ${CP} -R ${WRKSRC}/doc/ ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/CHANGES ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/COPYING ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/CREDITS ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/INSTALL ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/README* ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/RELEASE ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/TODO ${DOCSDIR}
X ${INSTALL_DATA} ${WRKSRC}/UPGRADING ${DOCSDIR}
X.endif
X
Xpost-install:
X @${SH} ${PKGINSTALL} ${PKGNAME} POST-INSTALL
X @${SED} -e 's|%%OTRSHOME%%|${OTRSHOME}|g' -e \
X 's|%%DOCSDIR%%|${DOCSDIR}|g' -e 's|%%OTRSUSER%%|${OTRSUSER}|g' \
X -e 's|%%WWWGROUP%%|${WWWGROUP}|g' < ${PKGDIR}/pkg-message | \
X fmt 75 79 > ${PKGMESSAGE}
X @${CAT} ${PKGMESSAGE}
X
X.include <bsd.port.mk>
END-of-otrs/Makefile
echo x - otrs/pkg-descr
sed 's/^X//' >otrs/pkg-descr << 'END-of-otrs/pkg-descr'
XOTRS is an Open source Ticket Request System (also well known as trouble ticket
Xsystem) with many features to manage customer telephone calls and e-mails. The
Xsystem is built to allow your support, sales, pre-sales, billing, internal IT,
Xhelpdesk, etc. department to react quickly to inbound inquiries.
X
XWWW: http://otrs.org/
END-of-otrs/pkg-descr
echo x - otrs/pkg-message
sed 's/^X//' >otrs/pkg-message << 'END-of-otrs/pkg-message'
X
XAdditional configuration is necessary before you can use OTRS.
X
XTo configure your web server to use OTRS, see %%DOCSDIR%%/README.webserver. Note
Xthat the example paths and usernames given in that file likely don't match up
Xwith what this port installed. For example, the OTRS user and group are
X%%OTRSUSER%% and %%WWWGROUP%%, and instead of being installed in /opt/otrs, OTRS
Xis installed in %%OTRSHOME%%.
X
XIf you use MySQL for your database backend, you can use the Web-Installer at
Xhttp://yourhost/otrs/installer.pl after setting up your web server. If not, see
X%%DOCSDIR%%/README.database.
X
XTo enable OTRS cron jobs, rename the .dist files in %%OTRSHOME%%/var/cron so
Xthey no longer have the .dist extension and edit if necessary. Then, use
X%%OTRSHOME%%/bin/Cron.sh start|stop|restart as the %%OTRSUSER%% user to start or
Xstop the cron jobs.
X
END-of-otrs/pkg-message
echo x - otrs/pkg-plist
sed 's/^X//' >otrs/pkg-plist << 'END-of-otrs/pkg-plist'
X%%OTRSDIR%%/.fetchmailrc.dist
X%%OTRSDIR%%/.mailfilter.dist
X at unexec if cmp -s %D/%%OTRSDIR%%/.procmailrc.dist %D/%%OTRSDIR%%/.procmailrc; then rm -f %D/%%OTRSDIR%%/.procmailrc; fi
X%%OTRSDIR%%/.procmailrc.dist
X at exec if [ ! -f %D/%%OTRSDIR%%/.procmailrc ]; then cp -p %D/%%OTRSDIR%%/.procmailrc.dist %D/%%OTRSDIR%%/.procmailrc; fi
X%%OTRSDIR%%/Kernel/Config/Files/Ticket.pm
X%%OTRSDIR%%/Kernel/Config/Files/FAQ.pm
X%%OTRSDIR%%/Kernel/Config/Files/FAQ.xml
X%%OTRSDIR%%/Kernel/Config/Files/Framework.xml
X%%OTRSDIR%%/Kernel/Config/Files/Ticket.xml
X%%OTRSDIR%%/Kernel/Config/Files/TicketPostMaster.pm
X%%OTRSDIR%%/Kernel/Config/Defaults.pm
X at unexec if cmp -s %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; then rm -f %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; fi
X%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist
X at exec if [ ! -f %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm ]; then cp -p %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.dist %D/%%OTRSDIR%%/Kernel/Config/GenericAgent.pm; fi
X%%OTRSDIR%%/Kernel/Config/GenericAgent.pm.examples
X at unexec if cmp -s %D/%%OTRSDIR%%/Kernel/Config.pm.dist %D/%%OTRSDIR%%/Kernel/Config.pm; then rm -f %D/%%OTRSDIR%%/Kernel/Config.pm; fi
X%%OTRSDIR%%/Kernel/Config.pm.dist
X at exec if [ ! -f %D/%%OTRSDIR%%/Kernel/Config.pm ]; then cp -p %D/%%OTRSDIR%%/Kernel/Config.pm.dist %D/%%OTRSDIR%%/Kernel/Config.pm; fi
X%%OTRSDIR%%/Kernel/Language.pm
X%%OTRSDIR%%/Kernel/Language/nb_NO.pm
X%%OTRSDIR%%/Kernel/Language/bb.pm
X%%OTRSDIR%%/Kernel/Language/bg.pm
X%%OTRSDIR%%/Kernel/Language/cz.pm
X%%OTRSDIR%%/Kernel/Language/de.pm
X%%OTRSDIR%%/Kernel/Language/en.pm
X%%OTRSDIR%%/Kernel/Language/es.pm
X%%OTRSDIR%%/Kernel/Language/fi.pm
X%%OTRSDIR%%/Kernel/Language/fr.pm
X%%OTRSDIR%%/Kernel/Language/hu.pm
X%%OTRSDIR%%/Kernel/Language/it.pm
X%%OTRSDIR%%/Kernel/Language/pt_BR.pm
X%%OTRSDIR%%/Kernel/Language/nl.pm
X%%OTRSDIR%%/Kernel/Language/pl.pm
X%%OTRSDIR%%/Kernel/Language/pt.pm
X%%OTRSDIR%%/Kernel/Language/xx_Custom.pm
X%%OTRSDIR%%/Kernel/Language/ru.pm
X%%OTRSDIR%%/Kernel/Language/sv.pm
X%%OTRSDIR%%/Kernel/Language/xx_AgentZoom.pm
X%%OTRSDIR%%/Kernel/Language/zh_CN.pm
X%%OTRSDIR%%/Kernel/Modules/Admin.pm
X%%OTRSDIR%%/Kernel/Modules/AdminAttachment.pm
X%%OTRSDIR%%/Kernel/Modules/AdminAutoResponse.pm
X%%OTRSDIR%%/Kernel/Modules/AdminCustomerUser.pm
X%%OTRSDIR%%/Kernel/Modules/AdminCustomerUserGroup.pm
X%%OTRSDIR%%/Kernel/Modules/AdminEmail.pm
X%%OTRSDIR%%/Kernel/Modules/AdminGenericAgent.pm
X%%OTRSDIR%%/Kernel/Modules/AdminGroup.pm
X%%OTRSDIR%%/Kernel/Modules/AdminLog.pm
X%%OTRSDIR%%/Kernel/Modules/AdminNotification.pm
X%%OTRSDIR%%/Kernel/Modules/AdminPGP.pm
X%%OTRSDIR%%/Kernel/Modules/AdminPOP3.pm
X%%OTRSDIR%%/Kernel/Modules/AdminPackageManager.pm
X%%OTRSDIR%%/Kernel/Modules/AdminPostMasterFilter.pm
X%%OTRSDIR%%/Kernel/Modules/AdminQueue.pm
X%%OTRSDIR%%/Kernel/Modules/AdminQueueAutoResponse.pm
X%%OTRSDIR%%/Kernel/Modules/AdminQueueResponses.pm
X%%OTRSDIR%%/Kernel/Modules/AdminResponse.pm
X%%OTRSDIR%%/Kernel/Modules/AdminResponseAttachment.pm
X%%OTRSDIR%%/Kernel/Modules/AdminRole.pm
X%%OTRSDIR%%/Kernel/Modules/AdminRoleGroup.pm
X%%OTRSDIR%%/Kernel/Modules/AdminRoleUser.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSMIME.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSalutation.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSelectBox.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSession.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSignature.pm
X%%OTRSDIR%%/Kernel/Modules/AdminState.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSysConfig.pm
X%%OTRSDIR%%/Kernel/Modules/AdminSystemAddress.pm
X%%OTRSDIR%%/Kernel/Modules/AdminUser.pm
X%%OTRSDIR%%/Kernel/Modules/AdminUserGroup.pm
X%%OTRSDIR%%/Kernel/Modules/AgentBook.pm
X%%OTRSDIR%%/Kernel/Modules/AgentCalendarSmall.pm
X%%OTRSDIR%%/Kernel/Modules/AgentInfo.pm
X%%OTRSDIR%%/Kernel/Modules/FAQ.pm
X%%OTRSDIR%%/Kernel/Modules/AgentLinkObject.pm
X%%OTRSDIR%%/Kernel/Modules/AgentLookup.pm
X%%OTRSDIR%%/Kernel/Modules/AgentPreferences.pm
X%%OTRSDIR%%/Kernel/Modules/AgentSpelling.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketAttachment.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketBounce.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketBulk.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketClose.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketCompose.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketCustomer.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketCustomerFollowUp.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketEmail.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketForward.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketFreeText.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketHistory.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketLock.pm
X%%OTRSDIR%%/Kernel/Modules/AgentZoom.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketMailbox.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketMerge.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketMove.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketNote.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketOwner.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketPending.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketPhone.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketPlain.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketPrint.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketPriority.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketQueue.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketSearch.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketStatusView.pm
X%%OTRSDIR%%/Kernel/Modules/AgentTicketZoom.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerAccept.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerCalendarSmall.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerFAQ.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerPreferences.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerTicketAttachment.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerTicketMessage.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerTicketOverView.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerTicketSearch.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerTicketZoom.pm
X%%OTRSDIR%%/Kernel/Modules/CustomerZoom.pm
X%%OTRSDIR%%/Kernel/Modules/FAQCategory.pm
X%%OTRSDIR%%/Kernel/Modules/FAQLanguage.pm
X%%OTRSDIR%%/Kernel/Modules/Installer.pm
X%%OTRSDIR%%/Kernel/Modules/PublicFAQ.pm
X%%OTRSDIR%%/Kernel/Modules/SystemStats.pm
X%%OTRSDIR%%/Kernel/Modules/Test.pm
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/AgentNavigationBar.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/AgentTicketQueue.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Copyright.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Footer.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/FooterSmall.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Header.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/HeaderSmall.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Login.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Motd.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Notify.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/Warning.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/css.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Lite/customer-css.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Agent.pm
X%%OTRSDIR%%/Kernel/Output/HTML/ArticleAttachmentDownload.pm
X%%OTRSDIR%%/Kernel/Output/HTML/ArticleAttachmentHTMLViewer.pm
X%%OTRSDIR%%/Kernel/Output/HTML/ArticleCheckPGP.pm
X%%OTRSDIR%%/Kernel/Output/HTML/ArticleCheckSMIME.pm
X%%OTRSDIR%%/Kernel/Output/HTML/ArticleComposeCrypt.pm
X%%OTRSDIR%%/Kernel/Output/HTML/ArticleComposeSign.pm
X%%OTRSDIR%%/Kernel/Output/HTML/Customer.pm
X%%OTRSDIR%%/Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm
X%%OTRSDIR%%/Kernel/Output/HTML/Generic.pm
X%%OTRSDIR%%/Kernel/Output/HTML/NavBarLockedTickets.pm
X%%OTRSDIR%%/Kernel/Output/HTML/NavBarModuleAdmin.pm
X%%OTRSDIR%%/Kernel/Output/HTML/NavBarTicketBulkAction.pm
X%%OTRSDIR%%/Kernel/Output/HTML/NotificationAgentOnline.pm
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAABase.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAMonth.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAANavBar.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAPreferences.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAATicket.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AAAWeekDay.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminAttachmentForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminAutoResponseForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminCustomerUserForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminCustomerUserGroupChangeForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminCustomerUserGroupForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminEmail.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminGenericAgent.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminGroupForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminLog.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminNavigationBar.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminNotificationForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminPGPForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminPOP3Form.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminPackageManager.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminPostMasterFilter.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminQueueAutoResponseForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminQueueForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminQueueResponsesChangeForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminQueueResponsesForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminResponseAttachmentChangeForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminResponseAttachmentForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminResponseForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminRoleForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminRoleGroupChangeForm.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminRoleGroupForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminRoleUserChangeForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminRoleUserForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSMIMEForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSalutationForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSelectBoxForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSession.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSignatureForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminStateForm.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSysConfig.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSysConfigEdit.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminSystemAddressForm.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AdminUserGroupForm.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketCompose.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketCustomer.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketCustomerMessage.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketEmail.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketForward.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketFreeText.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketLocked.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketMailbox.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketMerge.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketMove.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketNote.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketOwner.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketPending.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketPhone.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketPhoneNew.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketPriority.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketQueueTicketViewLite.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/AgentTicketZoom.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/Copyright.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/CustomerHeaderSmall.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/CustomerTicketMessageNew.dtl
X%%OTRSDIR%%/Kernel/Output/HTML/Standard/CustomerTicketSearch.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/CustomerTicketZoom.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/Standard/Test.dtl
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X%%OTRSDIR%%/Kernel/Output/HTML/NotificationCustomerOnline.pm
X%%OTRSDIR%%/Kernel/Output/HTML/NotificationUIDCheck.pm
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X%%OTRSDIR%%/Kernel/Output/HTML/PreferencesLanguage.pm
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X%%OTRSDIR%%/Kernel/Output/HTML/PreferencesTheme.pm
X%%OTRSDIR%%/Kernel/Output/HTML/TicketMenuGeneric.pm
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X%%OTRSDIR%%/Kernel/System/CheckItem.pm
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X%%OTRSDIR%%/Kernel/System/Encode.pm
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X%%OTRSDIR%%/Kernel/System/FileTemp.pm
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X%%OTRSDIR%%/scripts/DBUpdate-to-1.0.postgresql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-1.1.mysql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-1.1.postgresql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-1.2.mysql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-1.2.postgresql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-1.3.mysql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-1.3.postgresql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-2.0.mysql.sql
X%%OTRSDIR%%/scripts/DBUpdate-to-2.0.postgresql.sql
X%%OTRSDIR%%/scripts/SystemStatsGeneric.pm
X%%OTRSDIR%%/scripts/apache-httpd.conf
X%%OTRSDIR%%/scripts/auto_build.sh
X%%OTRSDIR%%/scripts/apache-httpd.include.conf
X%%OTRSDIR%%/scripts/apache-perl-startup.pl
X%%OTRSDIR%%/scripts/apache2-httpd-new.include.conf
X%%OTRSDIR%%/scripts/apache2-httpd.include.conf
X%%OTRSDIR%%/scripts/apache2-perl-startup.pl
X%%OTRSDIR%%/scripts/auto_docbuild.sh
X%%OTRSDIR%%/scripts/backup.pl
X%%OTRSDIR%%/scripts/login.php
X%%OTRSDIR%%/scripts/login.pl
X%%OTRSDIR%%/scripts/redhat-otrs-7.3.spec
X%%OTRSDIR%%/scripts/redhat-otrs-8.0.spec
X%%OTRSDIR%%/scripts/redhat-rcotrs
X%%OTRSDIR%%/scripts/redhat-rcotrs-config
X%%OTRSDIR%%/scripts/redhat-rpmmacros
X%%OTRSDIR%%/scripts/restore.pl
X%%OTRSDIR%%/scripts/suse-fillup-template-rc.config.otrs
X%%OTRSDIR%%/scripts/suse-otrs-7.3.spec
X%%OTRSDIR%%/scripts/suse-otrs-8.0.spec
X%%OTRSDIR%%/scripts/suse-otrs-9.0.spec
X%%OTRSDIR%%/scripts/suse-otrs-9.1.spec
X%%OTRSDIR%%/scripts/suse-rcotrs
X%%OTRSDIR%%/scripts/suse-rcotrs-config
X%%OTRSDIR%%/scripts/sync_node.sh
X%%OTRSDIR%%/scripts/syncuser_csv2otrs.pl
X%%OTRSDIR%%/scripts/webform.pl
X%%OTRSDIR%%/scripts/database/initial_insert.sapdb.sql
X%%OTRSDIR%%/scripts/database/initial_insert.sql
X%%OTRSDIR%%/scripts/database/otrs-schema-post.db2.sql
X%%OTRSDIR%%/scripts/database/otrs-schema-post.maxdb.sql
X%%OTRSDIR%%/scripts/database/otrs-schema-post.mysql.sql
X%%OTRSDIR%%/scripts/database/otrs-schema-post.oracle.sql
X%%OTRSDIR%%/scripts/database/otrs-schema-post.postgresql.sql
X%%OTRSDIR%%/scripts/database/otrs-schema.db2.sql
X%%OTRSDIR%%/scripts/database/otrs-schema.maxdb.sql
X%%OTRSDIR%%/scripts/database/otrs-schema.mysql.sql
X%%OTRSDIR%%/scripts/database/otrs-schema.oracle.sql
X%%OTRSDIR%%/scripts/database/otrs-schema.postgresql.sql
X%%OTRSDIR%%/scripts/database/otrs-schema.xml
X%%OTRSDIR%%/scripts/test/CreateTickerNumber.pl
X%%OTRSDIR%%/scripts/test/CustomerBackend.pl
X%%OTRSDIR%%/scripts/test/CustomerUserAuth.pl
X%%OTRSDIR%%/scripts/test/TicketHistoryState.pl
X%%OTRSDIR%%/scripts/test/Time.pl
X%%OTRSDIR%%/scripts/test/UserAuth.pl
X%%OTRSDIR%%/scripts/test/XML.pl
X%%OTRSDIR%%/scripts/tools/base64.pl
X%%OTRSDIR%%/scripts/tools/charset-convert.pl
X%%OTRSDIR%%/scripts/tools/compress-mail.pl
X%%OTRSDIR%%/scripts/tools/sync-ldap2db.pl
X%%OTRSDIR%%/scripts/tools/xml2html.pl
X%%OTRSDIR%%/var/cron/aaa_base.dist
X%%OTRSDIR%%/var/cron/fetchmail.dist
X%%OTRSDIR%%/var/cron/generic_agent-database.dist
X%%OTRSDIR%%/var/cron/generic_agent.dist
X%%OTRSDIR%%/var/cron/pending_jobs.dist
X%%OTRSDIR%%/var/cron/postmaster.dist
X%%OTRSDIR%%/var/cron/postmaster_pop3.dist
X%%OTRSDIR%%/var/cron/rebuild_ticket_index.dist
X%%OTRSDIR%%/var/cron/session.dist
X%%OTRSDIR%%/var/cron/unlock.dist
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/admin.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/attach-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/attach.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/back.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/calendar-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/checkbox_arrow_left_up.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/close.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/contents.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/desktop.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/disk-s.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/disk.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/down-big.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/down-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/down.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/edit.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/edittrash.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/error.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/exit.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/fileopen.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_green.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_grey.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_yellow-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/folder_yellow.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/forward.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/group-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/group.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/h-line.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/help-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/help.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/history.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/home.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/import-s.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/import-sw-s.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/import.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer1.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer2.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer3.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/installer4.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/kcmpartitions.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/left-big.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/list.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/left-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/lock.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/mail_new.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/misc.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/module_setting.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/network.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/network_local.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/new-message.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/new.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/note.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/notready.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/overview.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/personal.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/phone-new.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/phppg.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/prefer.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/print.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/priority.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/ready.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/reporting.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/right-big.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/right-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/up.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/screen-s.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/screen.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/search.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/spell.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/stats.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/stop.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/ticket.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/tickets.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/unknown.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/unlock.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/up-big.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/up-small.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/warning.png
X%%OTRSDIR%%/var/httpd/htdocs/images/Standard/zoom.png
X%%OTRSDIR%%/var/httpd/htdocs/index.html
X at dirrm %%OTRSDIR%%/Kernel/Config/Files
X at dirrm %%OTRSDIR%%/Kernel/Config
X at dirrm %%OTRSDIR%%/Kernel/Language
X at dirrm %%OTRSDIR%%/Kernel/Modules
X at dirrm %%OTRSDIR%%/Kernel/Output/ASCII
X at dirrm %%OTRSDIR%%/Kernel/Output/HTML/Lite
X at dirrm %%OTRSDIR%%/Kernel/Output/HTML/Standard
X at dirrm %%OTRSDIR%%/Kernel/Output/HTML
X at dirrm %%OTRSDIR%%/Kernel/Output/XML
X at dirrm %%OTRSDIR%%/Kernel/Output
X at dirrm %%OTRSDIR%%/Kernel/System/Auth
X at dirrm %%OTRSDIR%%/Kernel/System/DB
X at dirrm %%OTRSDIR%%/Kernel/System/AuthSession
X at dirrm %%OTRSDIR%%/Kernel/System/Crypt
X at dirrm %%OTRSDIR%%/Kernel/System/CustomerAuth
X at dirrm %%OTRSDIR%%/Kernel/System/CustomerUser/Preferences
X at dirrm %%OTRSDIR%%/Kernel/System/CustomerUser
X at dirrm %%OTRSDIR%%/Kernel/System/Email
X at dirrm %%OTRSDIR%%/Kernel/System/GenericAgent
X at dirrm %%OTRSDIR%%/Kernel/System/LinkObject
X at dirrm %%OTRSDIR%%/Kernel/System/Log
X at dirrm %%OTRSDIR%%/Kernel/System/PostMaster/Filter
X at dirrm %%OTRSDIR%%/Kernel/System/PostMaster/LoopProtection
X at dirrm %%OTRSDIR%%/Kernel/System/PostMaster
X at dirrm %%OTRSDIR%%/Kernel/System/Stats
X at dirrm %%OTRSDIR%%/Kernel/System/Ticket/CustomerPermission
X at dirrm %%OTRSDIR%%/Kernel/System/Ticket/Event
X at dirrm %%OTRSDIR%%/Kernel/System/Ticket/IndexAccelerator
X at dirrm %%OTRSDIR%%/Kernel/System/Ticket/Number
X at dirrm %%OTRSDIR%%/Kernel/System/Ticket/Permission
X at dirrm %%OTRSDIR%%/Kernel/System/Ticket
X at dirrm %%OTRSDIR%%/Kernel/System/User/Preferences
X at dirrm %%OTRSDIR%%/Kernel/System/User
X at dirrm %%OTRSDIR%%/Kernel/System/Web/UploadCache
X at dirrm %%OTRSDIR%%/Kernel/System/Web
X at dirrm %%OTRSDIR%%/Kernel/System/XMLMaster
X at dirrm %%OTRSDIR%%/Kernel/System
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Authen/SASL/Perl
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Authen/SASL
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Authen
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Date
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Email
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/HTML
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/IO
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME/Decoder
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME/Field
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME/Parser
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/MIME
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Mail/Field
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Mail/Mailer
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/Mail
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/XML/Parser
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/XML
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto/Mail/Internet
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto/Mail/Util
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto/Mail
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib/auto
X at dirrm %%OTRSDIR%%/Kernel/cpan-lib
X at dirrm %%OTRSDIR%%/Kernel
X at dirrm %%OTRSDIR%%/bin/cgi-bin/cpanel
X at dirrm %%OTRSDIR%%/bin/cgi-bin
X at dirrm %%OTRSDIR%%/bin/fcgi-bin
X at dirrm %%OTRSDIR%%/bin
X at dirrm %%OTRSDIR%%/scripts/auto_build
X at dirrm %%OTRSDIR%%/scripts/database
X at dirrm %%OTRSDIR%%/scripts/test
X at dirrm %%OTRSDIR%%/scripts/tools
X at dirrm %%OTRSDIR%%/scripts
X at dirrm %%OTRSDIR%%/var/article
X at dirrm %%OTRSDIR%%/var/cron
X at dirrm %%OTRSDIR%%/var/httpd/htdocs/images/Standard
X at dirrm %%OTRSDIR%%/var/httpd/htdocs/images
X at dirrm %%OTRSDIR%%/var/httpd/htdocs
X at dirrm %%OTRSDIR%%/var/httpd
X at dirrm %%OTRSDIR%%/var/log
X at dirrm %%OTRSDIR%%/var/pics/images
X at dirrm %%OTRSDIR%%/var/pics/stats
X at dirrm %%OTRSDIR%%/var/pics
X at dirrm %%OTRSDIR%%/var/sessions
X at dirrm %%OTRSDIR%%/var/spool
X at dirrm %%OTRSDIR%%/var/tmp
X at dirrm %%OTRSDIR%%/var
X at dirrm %%OTRSDIR%%
X%%PORTDOCS%%%%DOCSDIR%%/manual/de/pdf/otrs_admin_book.pdf
X%%PORTDOCS%%%%DOCSDIR%%/manual/en/pdf/otrs_admin_book.pdf
X%%PORTDOCS%%%%DOCSDIR%%/X-OTRS-Headers.txt
X%%PORTDOCS%%%%DOCSDIR%%/otrs-database.dia
X%%PORTDOCS%%%%DOCSDIR%%/test-email-1.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-10-ks_c_5601-1987.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-2.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-3.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-4-html.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-5-iso-8859-1.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-6-euro-utf-8.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-7-euro-iso-8859-15.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-8-bulgarian-cp1251.box
X%%PORTDOCS%%%%DOCSDIR%%/test-email-9-html-multicharset.box
X%%PORTDOCS%%%%DOCSDIR%%/CHANGES
X%%PORTDOCS%%%%DOCSDIR%%/COPYING
X%%PORTDOCS%%%%DOCSDIR%%/CREDITS
X%%PORTDOCS%%%%DOCSDIR%%/INSTALL
X%%PORTDOCS%%%%DOCSDIR%%/README
X%%PORTDOCS%%%%DOCSDIR%%/README.database
X%%PORTDOCS%%%%DOCSDIR%%/README.dtl
X%%PORTDOCS%%%%DOCSDIR%%/README.webserver
X%%PORTDOCS%%%%DOCSDIR%%/RELEASE
X%%PORTDOCS%%%%DOCSDIR%%/TODO
X%%PORTDOCS%%%%DOCSDIR%%/UPGRADING
X%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/de/pdf
X%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/de
X%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/en/pdf
X%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual/en
X%%PORTDOCS%%@dirrm %%DOCSDIR%%/manual
X%%PORTDOCS%%@dirrm %%DOCSDIR%%
END-of-otrs/pkg-plist
exit
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