Samsung X20-XVM 1600-V

[Oliver Fromme]

Erich Dollansky <oceanare at pacific.net.sg> wrote:
 > > Oliver Fromme wrote:
 > > > They give a 2-year pick-up warranty.  What more could I
 > > > ask for? 
 > 
 > I understand they statement in the German version that they give you
 > what is required by law plus they pick it up for free.

No, in Germany the law requires _nothing_ from vendors.
This two-year warranty is completely independent.

In German, the law requires a so-called "Gewährleistung"
which is two years like you described.  This is solely
the responsibility of the dealer/retailer where I bought
the stuff.  The vendor or manufacturer has nothing to do
with it.

The warranty provided by vendors (called "Garantie") is
a completely different and independent thing.  It's a
voluntary service of vendors which the German law doesn't
regulate or mandate at all.  Of course, if a vendor puts
it into his advertising (or his formal terms and condi-
tions), it is legally binding for him.  The law doesn't
allow lying.  ;-)

Best regards
   Oliver

-- 
Oliver Fromme, secnetix GmbH & Co KG, Oettingenstr. 2, 80538 München
Any opinions expressed in this message may be personal to the author
and may not necessarily reflect the opinions of secnetix in any way.

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