BSD support?

[Tobias Roth]

On Tue, Nov 18, 2003 at 01:12:38PM -0000, Chris Howells wrote:
> > On Tue, Nov 18, 2003 at 09:23:01AM +0000, Chris Howells wrote:
> 
> > well, your fault.
> 
> Hardly. I was 18, buying my first laptop of my own (rather than using
> parents hardware), and I didn't particularly want to lie to them, because
> I believed that they were a good reputable company. How wrong I was. Quite
> clearly now I have learnt my lesson and would certainly have lied (and I
> will never buy from them again).

hehe. i didn't mean this as an offense. but one thing i learned that
most support people do not believe you when you tell them that you are
positive that the problem is a hardware fault (and i guess they are right
not to believe everyone, as i imagine there are many people calling tech
support who do not have a clue). they usually tell you to reinstall windows,
and i guess that is a good idea, provided you actually runs windows.

so i tend to tell them that i tried two different machines, two different
operating systems and two spare parts of every peripheral. that usually
makes them surrender :-)