Your e-mail has been successfully delivered!
rootshell.be Support
support at rootshell.be
Fri Jun 18 13:25:55 GMT 2004
Dear rootshell.be user,
We successfully received your email sent to <support at rootshell.be>.
We will try to reply to your request as soon as possible.
To be able to help you in the best conditions, please read the following tips:
1. If possible, use always the online trouble-ticketing interface to submit new
problems or ask questions.
See: http://www.rootshell.be/tt/
Note: To be able to open ticket, you first need to register!
Higher priority will be given to problems reported via the ticketing tool!
2. Always give your login and your registered e-mail address!
We won't be able to help you without this info. For security reason, new
password requests are processed only if submitted from the original e-mail
address.
3. Please write in English and give as much details as possible!
(error codes, messages, software version, ...)
4. If your password has expired, please use the online tool to reset it.
See http://www.rootshell.be/support/
5. Please, be patient! Never forget that rootshell.be services are free and
need a lot of our time! :)
Regards,
The rootshell.be team
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