Help Desk News in Tokyo, Japan

[Toshiyuki, OHASHI]

JTP’s secure and reliable support Help Desk
 
Ensure higher contact center service quality and customer satisfaction
 
        The cheapest service provider is not the best.
      You cannot outsource contact center just to the cheapest service provider
 
 
Service Quality comparison,
of network and peripheral equipment technical support
 
 
Do you easily accept current service level?!
 
　A major contact center service provider　3 month average after outsourcing to JTP
 

⇒
Solution Rate87.2%　93.9%
Abandonment Rate32.6%　17.4 %
Customer Satisfaction76.6%　82.6%

 
 
 
Japan Third Party Co., Ltd. (JTP) Help Desk promises you to assuredly improve the support quality compatible with COPC.  
All members of our staff will be corresponding.  Our supporting engineers have IT vendor licenses that are now global standards in each technological field.  We will provide high performance with competitive support quality.
【Supporting area】
・PC　　　　　     ・Security software　　・Printer
　・Network devices　 ・Peripheral　　　　　　　　　
【Optional services】
・Multilingual (English, Chinese, Korean, and etc.) response in Asia Pacific time zone
・24 hours a day, 7 days a week, 365 days support 
 


Japan Third Party Co., Ltd. (JTP) Help Desk promises you to assuredly improve the support quality compatible with COPC.  
All members of our staff will be corresponding.  Our supporting engineers have IT vendor licenses that are now global standards in each technological field.  We will provide high performance with competitive support quality.
【Supporting area】
・PC　　　　　　　　　 ・Security software　　・Printer
　・Network devices　　  ・Peripheral　　　　　　　　　
【Optional services】
・Multilingual (English, Chinese, Korean, and etc.) response in Asia Pacific time zone
・24 hours a day, 7 days a week, 365 days support 
 
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       Japan Third Party Co., Ltd.                            www.jtp.co.jp
           Shinagawa-Intercity Building-A
           2-15-1 Konan, Minato-ku, Tokyo 108-6012 Japan
           TEL: +81-3-5782-7600          FAX: +81-3-5479-4797
           E-mail:                  market at jtp.co.jp
      Contact Us: Global Marketing Div,     Mr. Toshiyuki OHASHI
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