message from swissinfo freemail support

[technical at swissinfo.org]

  -----  The following is an automated response
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Thank you for contacting swissinfo freemail support

General Support Issues
-------------------------------------
Please be sure to have read our Frequently Asked Questions
(FAQ) which can be found at 
<http://messages.swissinfo.org/ubb_en/Forum7/HTML/000001.html>

Note that we do not offer technical support to problems 
already described in our Frequently Asked Questions

Password Loss
-------------------------------------
If you have lost your password please be sure to have included the 
following information in your email:
1. yourusername at swissinfo.org <mailto:yourusername at swissinfo.org> 
2. the secret question and answer to it
3. if you did not specify a secret question and an answer to it at 
registration time then please provide the last login date to your 
mailbox and the name of the isp (internet service provider) you were 
using 

Please note that swissinfo freemail offers limited support,however we
try to answer your email as soon as possible