[Bug 270997] net-mgmt/netdata: sometimes not running when expected, sometimes running but http://localhost:19999 not responding

In reply to: bugzilla-noreply_a_freebsd.org: "[Bug 270997] net-mgmt/netdata: sometimes not running when expected, sometimes running but http://localhost:19999 not responding"
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From: <bugzilla-noreply_at_freebsd.org>
Date: Thu, 20 Jul 2023 02:10:43 UTC
https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=270997

--- Comment #22 from Graham Perrin <grahamperrin@freebsd.org> ---
(In reply to Graham Perrin from comment #11)

> Without attempting to diagnose what's wrong, is there some way that I can 
> simply start afresh? 
> 
> Without preferences/config/settings.
> 
> If it's also necessary to lose data,  …


Abandoning hope of diagnosis … I stopped netdata, uninstalled, 
removed /usr/local/etc/netdata, then: 


root@mowa219-gjp4-8570p-freebsd:~ # du -hs /var/cache/netdata
252M    /var/cache/netdata
root@mowa219-gjp4-8570p-freebsd:~ # du -hs /var/db/netdata
141K    /var/db/netdata
root@mowa219-gjp4-8570p-freebsd:~ # du -hs /var/log/netdata
 27M    /var/log/netdata
root@mowa219-gjp4-8570p-freebsd:~ # ls -hln /var/log/netdata
total 27131
-rw-r--r--  1 302  302   2.7M Jul  9 00:32 access.log
-rw-r--r--  1 302  302    14M Jul 19 06:44 collector.log
-rw-r--r--  1 302  302     0B Jul 28  2021 debug.log
-rw-r--r--  1 302  302   562M Jul 19 06:44 error.log
-rw-r--r--  1 302  302   5.9M Jul 19 06:43 health.log
root@mowa219-gjp4-8570p-freebsd:~ # du -hs /var/mail/netdata
5.6M    /var/mail/netdata
root@mowa219-gjp4-8570p-freebsd:~ # ls -hln /var/mail/netdata
-rw--w----  1 302  6    88M Jul 19 02:39 /var/mail/netdata
root@mowa219-gjp4-8570p-freebsd:~ # rm -r /var/cache/netdata
root@mowa219-gjp4-8570p-freebsd:~ # rm -r /var/db/netdata
root@mowa219-gjp4-8570p-freebsd:~ # rm -r /var/log/netdata
root@mowa219-gjp4-8570p-freebsd:~ # rm -r /var/mail/netdata
root@mowa219-gjp4-8570p-freebsd:~ # file /usr/local/etc/netdata
/usr/local/etc/netdata: cannot open `/usr/local/etc/netdata' (No such file or
directory)
root@mowa219-gjp4-8570p-freebsd:~ # pkg install --yes netdata
Updating FreeBSD repository catalogue...
FreeBSD repository is up to date.
Updating poudriere repository catalogue...
Fetching meta.conf: 100%    163 B   0.2kB/s    00:01    
Fetching packagesite.pkg: 100%    672 B   0.7kB/s    00:01    
The provides database is up-to-date.
Processing entries: 100%
poudriere repository update completed. 1 packages processed.
All repositories are up to date.
pkg: Cannot get an advisory lock on a database, it is locked by another process
root@mowa219-gjp4-8570p-freebsd:~ # service cron stop
Stopping cron.
Waiting for PIDS: 2564.
…
root@mowa219-gjp4-8570p-freebsd:~ # pkg install --yes netdata
Updating FreeBSD repository catalogue...
FreeBSD repository is up to date.
Updating poudriere repository catalogue...
Fetching meta.conf: 100%    163 B   0.2kB/s    00:01    
Fetching packagesite.pkg: 100%    672 B   0.7kB/s    00:01    
The provides database is up-to-date.
Processing entries: 100%
poudriere repository update completed. 1 packages processed.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):

New packages to be INSTALLED:
        netdata: 1.40.1 [FreeBSD]

Number of packages to be installed: 1

The process will require 32 MiB more space.
9 MiB to be downloaded.
[1/1] Fetching netdata-1.40.1.pkg: 100%    9 MiB   4.7MB/s    00:02    
Checking integrity... done (0 conflicting)
[1/1] Installing netdata-1.40.1...
===> Creating groups.
Using existing group 'netdata'.
===> Creating users
Using existing user 'netdata'.
===> Creating homedir(s)
[1/1] Extracting netdata-1.40.1: 100%
=====
Message from netdata-1.40.1:

…
pkg: Package database is busy while closing!
root@mowa219-gjp4-8570p-freebsd:~ # pkg delete --quiet --yes netdata
==> You should manually remove the "netdata" user. 
==> You should manually remove the "netdata" group 
root@mowa219-gjp4-8570p-freebsd:~ # pkg install --quiet --yes netdata
The provides database is up-to-date.
===> Creating groups.
Using existing group 'netdata'.
===> Creating users
Using existing user 'netdata'.
===> Creating homedir(s)
=====
Message from netdata-1.40.1:

--
Quick start for local-only use:

1. sysrc netdata_enable="YES"
2. service netdata start
3. Go to http://localhost:19999/
4. <Optional> Connect to Netdata Cloud using the netdata-claim.sh script:
   https://learn.netdata.cloud/docs/agent/claim#claiming-script
root@mowa219-gjp4-8570p-freebsd:~ # date ; uptime
Thu Jul 20 03:00:05 BST 2023
 3:00AM  up 17:46, 5 users, load averages: 1.26, 1.35, 1.38
root@mowa219-gjp4-8570p-freebsd:~ # sysrc netdata_enable="YES"
netdata_enable: NO -> YES
root@mowa219-gjp4-8570p-freebsd:~ # tail -n 5 /var/log/messages
Jul 20 02:37:37 mowa219-gjp4-8570p-freebsd kscreenlocker_greet[55341]: in
_pam_exec(): pam_sm_setcred: pam_get_authtok(): authentication token not
available
Jul 20 02:37:37 mowa219-gjp4-8570p-freebsd kernel: hdaa0: Pin sense: nid=3
sense=0xffffffff (connected, ELD valid)
Jul 20 02:57:26 mowa219-gjp4-8570p-freebsd pkg[12002]: netdata-1.40.1 installed
Jul 20 02:58:50 mowa219-gjp4-8570p-freebsd pkg[12313]: netdata-1.40.1
deinstalled
Jul 20 02:59:52 mowa219-gjp4-8570p-freebsd pkg[12502]: netdata-1.40.1 installed
root@mowa219-gjp4-8570p-freebsd:~ # service netdata start
Starting netdata.
root@mowa219-gjp4-8570p-freebsd:~ #

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