[Bug 264178] net-im/py-matrix-synapse: Synapse doesn’t start after update to 1.58. 1 or 1.59.1

https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=264178

--- Comment #1 from Sascha Biberhofer <ports@skyforge.at> ---
Hi!

It would appear that - for reasons I can't quite fathom at the moment - your
synapse installation is missing critical files, but it's hard to pinpoint the
precise issue from the error message itself. Can you perhaps provide more
information on your setup/environment?

From the error itself it would appear as if 

/usr/local/lib/python3.8/site-packages/synapse/app/homeserver.py

(or the entire app folder) is absent from your package. Does that file exist on
your system? Does it appear in the output of `pkg info -l py38-matrix-synapse`?

Did you build that package from ports? Are you perhaps mixing python versions
somewhere? Does a simple invocation like `python3.8 -m synapse.app.homeserver`
in a shell work (it should print a usage message and complain about missing
config paths at the very least).

If you'd like to debug this together (and are able to roll back to a working
synapse version) you can also poke me in matrix via @karasu:skyforge.at. :)

Cheers,
Sascha

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