Re: Intel E810-C-Q2 adapter with 13.1-RELEASE

Hello!

Kindly apologise for delay with reply. Thank you Eric for your answer
and suggestions. Indeed it looks like it was a hardware issue. I've replaced
NIC with Mellanox MT28800 Family, it works fine. Unfortunately I don't
have the same Intel adapter to confirm hardware or firmware issue.

On Fri, Feb 24, 2023 at 14:05:25 -0800, Eric Joyner wrote:
> Hi,
> 
> I'm not sure how to help here; it looks like there's either an issue with
> the firmware or a physical issue with the cage. Though, another option you
> could try would be to download the latest driver from the Intel Download
> Center and see if that works. If not, then also try the NVMupdate utility
> from Download Center as well since maybe a firmware update could help fix
> the issue.
> 
> Also, that adapter should have two ports and show two devices; is there an
> ice1 that shows up as well?
> 
> - Eric
> 
> On Tue, Feb 21, 2023 at 7:54 AM Alexander Shikov <minotaur@crete.org.ua>
> wrote:
> 
> > Hello!
> >
> > I have a box with Intel(R) Ethernet Network Adapter E810-C-Q2 running
> > 13.1-RELEASE.
> > As far as I understand it should support this NIC, but it doesn't work:
> >
> > ice0: flags=8822<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
> >
> > options=4e507bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,VLAN_HWFILTER,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6,NOMAP>
> >         ether b4:96:91:ad:8d:a0
> > ifconfig: ice0: no media types?
> >         nd6 options=29<PERFORMNUD,IFDISABLED,AUTO_LINKLOCAL>
> >
> >
> > Lines from dmesg:
> > ice0: <Intel(R) Ethernet Network Adapter E810-C-Q2 - 1.34.2-k> mem
> > 0x92000000-0x93ffffff,0x96010000-0x9601ffff irq 32 at device 0.0
> > numa-domain 0 on pci3
> > ice0: Loading the iflib ice driver
> > ice0: Get PHY capabilities failed status = -100, continuing anyway
> > ice0: The DDP package module (ice_ddp) failed to load or could not be
> > found. Entering Safe Mode.
> > ice0: The DDP package module cannot be automatically loaded while booting.
> > You may want to specify ice_ddp_load="YES" in your loader.conf
> > ice0: fw 5.1.5 api 1.7 nvm 2.15 etid 800049c3 netlist
> > 2.1.2000-3.13.0.550223bf oem 1.2789.0
> > ice0: Using 1 Tx and Rx queues
> > ice0: Using MSI-X interrupts with 2 vectors
> > ice0: Using 1024 TX descriptors and 1024 RX descriptors
> > ice0: Ethernet address: b4:96:91:ad:8d:a0
> > ice0: PCI Express Bus: Speed 8.0GT/s Width x16
> > ice0: ice_init_saved_phy_cfg: ice_aq_get_phy_caps (w/MEDIA) failed; status
> > ICE_ERR_AQ_ERROR, aq_err AQ_RC_EINVAL
> > ice0: Firmware LLDP agent disabled
> > ice0: ice_init_link_configuration: ice_aq_set_link_restart_an: status
> > ICE_ERR_AQ_ERROR, aq_err AQ_RC_EINVAL
> > ice0: link state changed to DOWN
> > ice0: ice_add_media_types: ice_aq_get_phy_caps (ACTIVE) failed; status
> > ICE_ERR_AQ_ERROR, aq_err AQ_RC_EINVAL
> > ice0: Error adding device media types: ICE_ERR_AQ_ERROR aq_err AQ_RC_EINVAL
> > ice0: netmap queues/slots: TX 1/1024, RX 1/1024
> >
> > I have ice_ddp_load="YES" in loader.conf.
> >
> > Any help is appreciated! Thank you.
> >
> >